Terms & Conditions

Terms & Conditions

General Terms and Conditions

Ring Walk UK does not accept liability for damages/injury through misuse of products purchased.

General T&C’s apply to all transactions between Ring Walk UK and you the consumer.

They do not affect your statutory rights under the consumer rights act 2015 please take time to read them carefully.  

Designs and colour schemes may vary to the manufacture and/dye process of some items from time to time.

Goods are subject to availability Ring Walk UK reserves the right to alter specifications and/or products with notification.

All information provided about the products we sell are intended as a guide to help you find the correct products.

Ring Walk UK may change the T&C’s at anytime, any changes to our T&C’s will take affect from the date they are posted on our web site www.Ringwalkuk.co.uk.

To order products from Ring Walk UK you must be at least 18years old and accept delivery within the UK.

When deciding whether or not to accept you order we may use certain information about you, including any received from credit reference agency checks. This will help protect you and us against any fraudulent transactions. We will contact you by phone, email or post if your payment details can not be authorised for any reason and may invite you to pay by another method.

The title in all goods will remain the property of Ring Walk UK until such time as payment is received in full.

Returns

Any unwanted items must be sent back at customers expense in original condition and packaging.

All good must be sent back to

Ring Walk UK

7 Crofters Mews

Blackpool

Lancashire

FY1 2EE

You may be responsible for paying the re-shipping.

Any Fees from Credit Card Companies and PayPal might not be refunded and you would have to contact your card provider for any Fee refund.

Returns, exchanges, refunds or credits may take between 3-14 working days for UK residents, International customers may have to wait between 5-21 working days but we aim to process all request In a prompt fashion.

large/Heavy items are excluded from the free return policy and are subject to extra postage and packaging charges.

For Hygiene reason we are unable to accept returns of products such as gum shields, groin guards ect this does not affect your statutory rights.

Any refunds will be issued once we have received the product(s) or evidence that you have returned the goods. If the value of the goods have been diminished by any amount as a result of handling the goods beyond what is necessary, then the amount may be deducted from a refund. We do not charge a restocking fee for returned or cancelled products(s) and any product(s) with manufacturing faults will be refunded or exchanged. Items that need to be returned please email us for assistance first so we can take the necessary action needed. On all returning items we will contact our suppliers/ manufacturers first to see what action we can take. 

If you wish to return any goods you must notify us within 14 days of receiving your goods. 

Delivery

Delivery is charged as priced on each order and is made clear at the check out section on the website.

We aim to dispatch every order within 3-5 working days custom orders may take a little longer and we estimate it to be between 3-8 working days, International order we aim to dispatch between 5-10 working days.

If you cancel a order after the product(s) have been dispatched you lose the right to be reimbursed any of the delivery fee you have paid, and return of the product(s) will be at your own cost.

If you are unavailable when our delivery partners try to deliver your order they will usually try to deliver the next working day or post a card for you to collect the product(s) from your local collection point. If the delivery company feels its safe to leave your parcel with a neighbour they may do so Ring Walk UK will not be held responsible for this and any complaint must be made to the courier service.

If you refuse good or you are unable to accept the delivery on both attempts you will be required to cover any extra costs that may of occurred.

We are a start-up company and we are unable to offer next day delivery at this moment in time however this is a subject we are trying to achieve with our partners and wholesalers so please check back from time to time for any changes to next day delivery.

Privacy

Ring Walk UK is committed to protecting you privacy we will never pass on any personal details. We will only use your personal information at the time of processing your order, or if an enquiry has been made lawfully and in accordance with the data protection act 1998.

All transactions you make with Ring Walk UK are private and confidential and your details will not be passed on to any third party mailing lists.

Under the terms of data protection act 1998, We have the duty to protect any information we collect from you and it will not be disclosed to any other organisation unless you give explicit permission.

Prices

The total price for all orders will be stipulated at the check out section on our website when you place your order whether or not it has been acknowledged.

All prices include VAT and delivery charges will be calculated before you proceed to the checkout.

We may make adjustments if there is any revision to taxes or duties and will inform you of this before you proceed to purchase.

If a product become unavailable after you place an order, we will contact you as soon as possible to either offer an alternative product or give you the opportunity to cancel it without penalty.

We will endeaver to ensure all pricing information is accurate, however occasionally a mistake may occur and goods may be mispriced, if this should occur we will contact you as soon as reasonably practicable and ever give you the option to cancel the order or continue at the right price.

Order processing

Our aim is to dispatch all UK mainland orders within 3-5 working days (not including bank holidays)

From your order confirmation international orders may take longer at an estimated 5-10 days. While we will always try to beat our own guidelines we rely on the efficiency of our manufactures, Wholesalers and delivery partners so please try to remain patient you can always contact one of our sale team members by email which is found on the contact section of this website.

On completion of your order you may receive an email notification which may include tracking details for your parcel.

If after 7-10 working days from order confirmation you have not received your order and one of our sales team have not been in contact with you please email our sales team quoting your order number, surname and address and we will update you on your order.

Paypal payment can take up to 3-5 business days to process then 3-5 working days to process ready for shipping.

Taxes

The consumer will be responsible for any local taxes that are enforced in you country other than the UK. Ring Walk UK takes no responsibility for these extra charges. If you are unsure, please contact your local tax office before placing your order.

Affiliation

While we would like our website to be promoted in positive way across the internet we do have strict rules so please read carefully.

If you would like to link us on your website please make sure you have confirmation from us to do so. You may not replicate any page from this site, and subject to the following conditions. (A) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.

(B) You do not misrepresent your relationship with us or present any false information about us. (C) you do not link us from a website that is not owned by you. (D) your website does not contain content that is offensive, controversial, hatred or infringes any intellectual property rights or other rights of any other person or does not comply in anyway with the law of the UK.

If you choose to link to our website in breach of the previous paragraph you shall fully indemnify us for any loss or damage suffered as a result of your actions.

Note

We thank you for taking the time to read our terms and conditions and we will always aim to do our best to satisfy our customers within reason of these terms and conditions. Ring Walk is a start up company and we will work as hard as possible to grow the business in doing so we may be able to reduce the times set out in our terms and conditions so please check back and read our terms and conditions from time to time to see any changes that might of happened.

We thank you for your patience and support for Ring Walk UK.